Returns & Refunds
We are here to help with any issues regarding your order.
Last updated: January 2026
Cancellation & Returns
Purchases made from the online store of www.equisential.in or order placed via social media channel and over the call cannot be returned after purchase. We offer full-replacement of products that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over e-mail or phone. Any dispute will be cleared as per the sole discretion of the management.
Refund Timeline
All the refunds will take 7 – 8 working days to process towards customer source of payment.
Grievance Cell
- All product and shipping related concerns will be entertained within 24 hours of delivery only.
- Pictures of concerned product is must.
- All email should be marked to support@equisential.in
Cash on Delivery
Cash on Delivery is Currently Unavailable.
This cancellation and refund policy was last updated on January 1, 2026. If you have any questions, please contact us at support@equisential.in